Privacy Policy

Effective Date: February 1, 2025

Introduction

CleverFlowForce ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our budget monitoring platform at cleverflowforce.com and related services.

This policy complies with Vietnamese data protection laws and international privacy standards. By using our services, you acknowledge that you have read and understood this policy.

Information We Collect

Personal Information

Name, email address, and contact information when you register
Financial data you input for budget tracking and monitoring
Account preferences and settings
Communication records when you contact our support team
Payment information for premium services (processed through secure third-party providers)

Technical Information

IP address, browser type, and device information
Usage patterns and feature interactions within our platform
Cookies and similar tracking technologies
Log files and error reports for service improvement

How We Use Your Information

We use your personal information for specific, legitimate purposes that directly relate to providing and improving our budget monitoring services.

Providing core budget monitoring and financial tracking features
Personalizing your dashboard and recommendations
Sending important account notifications and service updates
Processing payments for premium features
Analyzing usage patterns to improve platform functionality
Responding to customer support inquiries
Complying with legal obligations under Vietnamese law

We never sell your personal information to third parties or use your financial data for advertising purposes.

Data Storage and Security

Your data security is our top priority. We implement comprehensive measures to protect your information from unauthorized access, alteration, or disclosure.

Security Measures

End-to-end encryption for all financial data transmission
Secure server infrastructure with regular security audits
Multi-factor authentication options for account access
Regular data backups with encrypted storage
Employee access controls and privacy training

Your data is stored on secure servers located in Vietnam and complies with local data residency requirements. We retain your information only as long as necessary to provide services or as required by Vietnamese regulations.

Your Rights and Choices

Under Vietnamese privacy laws and our commitment to transparency, you have several rights regarding your personal information:

Access Your Data

Request a copy of all personal information we have about you, including how it's being used and who has access to it.

Correct Inaccuracies

Update or correct any inaccurate or incomplete personal information in your account at any time.

Delete Your Account

Request permanent deletion of your account and associated data, subject to legal retention requirements.

Data Portability

Export your budget data in a standard format to transfer to other financial management tools.

To exercise these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days as required by Vietnamese data protection regulations.

Third-Party Services

We work with carefully selected third-party providers to deliver certain aspects of our service. These partnerships are governed by strict data protection agreements.

Payment processors for secure transaction handling (no financial data stored on our servers)
Cloud infrastructure providers with Vietnamese data residency compliance
Analytics services that use aggregated, non-personal data only
Email service providers for account notifications (encrypted transmission)

All third-party providers are contractually obligated to maintain the same privacy standards we uphold and cannot use your data for their own purposes.

International Data Transfers

While your data is primarily stored within Vietnam, some service providers may process information in other countries with adequate data protection standards. Any international transfers are protected by appropriate safeguards including:

Standard contractual clauses approved by Vietnamese authorities
Certification under recognized international privacy frameworks
Explicit consent for transfers when required by law

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry practices. When we make significant changes, we will notify you through your registered email address and prominently display the updated policy on our website.

Your continued use of our services after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Privacy Contact Information

For privacy-related questions, concerns, or to exercise your data rights:

Email: [email protected]

Phone: +842693826006

Address: 133, Nguyễn Văn Linh, Phường Xuân Hoà

Thị Xã Phúc Yên, Tỉnh Vĩnh Phúc, Vietnam